Office Manager

About Us

We are a growing, patient-centered orthodontic practice dedicated to providing top-quality care in a welcoming and professional environment. Our team values efficiency, exceptional customer service, and a positive workplace culture. We are looking for a motivated and organized Office Manager to help lead our team and keep our practice running smoothly.

Position Overview

As our Office Manager, you will play a crucial role in ensuring the daily operations of our practice run efficiently. You will oversee administrative tasks, manage staff, and maintain a high level of patient satisfaction. This is a leadership position that requires excellent communication, problem-solving skills, and a proactive mindset.

Key Responsibilities

• Oversee daily office operations, ensuring efficiency and a positive patient experience
• Manage and support front desk and administrative staff, including hiring, training, and scheduling
• Handle patient relations, addressing concerns and ensuring excellent customer service
• Oversee billing, insurance claims, and financial coordination with patients
• Ensure compliance with office policies, HIPAA, and other regulations
• Monitor office performance, track key metrics, and implement improvements
• Coordinate with the orthodontist and clinical team to optimize workflow
• Maintain office supplies and equipment, managing vendor relationships

Qualifications & Skills

✅ Prior experience in dental, orthodontic, or medical office management preferred
✅ Strong leadership and team management skills
✅ Excellent organizational and multitasking abilities
✅ Proficiency in dental/orthodontic practice management software 
✅ Strong communication skills and a friendly, professional demeanor
✅ Knowledge of insurance processing and financial coordination is a plus

Why Join Us?

✨ A supportive and collaborative team environment
✨ Competitive salary 
✨ Opportunities for professional growth and development

If you are a detail-oriented, people-focused professional who thrives in a dynamic environment, we’d love to hear from you!