Office manager

Camarillo Premier Dental Group is seeking an experienced, hands-on Dental Office Manager to lead our team and daily operations.

We’re a privately owned PPO practice offering general, cosmetic, implant, and emergency dentistry. Our evening and weekend appointments make care accessible to busy patients. We’re looking for someone who takes pride in building an organized office, supporting a strong team, and creating a consistently excellent patient experience.

You’ll work directly with Dr. Pham, our associate dentists, and our onsite and virtual teams. You’ll have the opportunity to improve workflows and take ownership of operations, with clear expectations and support from the owner.

YOUR RESPONSIBILITIES

• Lead daily operations, staffing, patient flow, and productive morning huddles.
• Audit upcoming appointments 3–5 days ahead to resolve outstanding insurance, predetermination, financial, and scheduling issues before patients arrive.
• Supervise treatment coordination, patient financial conversations, and follow-up on unscheduled care.
• Coordinate with our virtual billing team on eligibility, claims, collections, and outstanding accounts.
• Train and coach staff, clarify responsibilities, and verify completion.
• Address patient concerns and team conflicts calmly, respectfully, and promptly.
• Monitor production, collections, staffing costs, and practice goals; provide concise daily updates.
• Oversee opening and closing procedures and accurate timekeeping.
• Maintain consistent operations when the owner is away.

WHAT YOU BRING

• At least three years of dental office management experience with demonstrated responsibility for team performance and daily operations.
• Strong knowledge of PPO insurance, treatment coordination, patient accounts, and collections.
• Experience leading difficult conversations and holding people accountable respectfully.
• The judgment to solve routine problems independently and escalate issues appropriately.
• Strong organization, clear communication, and reliable follow-through.
• Open Dental experience preferred; Practice by Numbers experience is a plus.

POSITION